Administrator

Guide

 

Last updated 7/3/07

Welcome

MyLeague Structure

Head Administrator 6

Administrators. 6

Head Tournament Directors. 6

Tournament Directors. 6

MyLeague Support Staff 6

Passwords

Handling Internal Problems

Problems with Admins. 8

Problems with TDs. 8

Problems with Members. 8

Problems in your Forum.. 8

Last Resort 9

League-to-League Relations

Common Courtesy. 9

League Disputes. 10

Sharing Agreements. 10

Code of Conduct

Harassment 11

Abuse of Tools/Services. 11

Premium Members

Premium Account Support Link. 12

Multi-Game Leagues

Single-Game vs. Multi-Game Leagues. 12

Changing to/from Multi-game. 12

Multi-Game League Room Rights. 13

Customizing Your Pages

How to customize your Tournament pages. 13

How to customize your League pages. 13

Restrictions to Customization. 14

Common Rule Infractions

Tournament Fraud. 14

Duplicate/Fraudulent Accounts. 15

Account Tampering/Gifting. 15

Inappropriate Names. 15

MyLeague Plus

Frequently Asked Questions

Help! I lost my Admin password! 16

Are there links I should bookmark for regular use?. 16

How do I find a room?. 16

Can I give away prizes to my members?. 17

Can you review and fix my custom HTML?. 17

How can I tell what server I’m on?. 17

How do I get a Smiley Face Badge at Pogo?. 17

What are the rules regarding recruiting new members?. 18

How do I report another League?. 18

Summary


Supplement: MyLeague Head Admin Menu Tools

League Statistics

MyLeague Plus

Extend Membership (ML+ Only) 20

Logs & Updates

Updates. 20

Server Status. 21

League/Web Statistics (ML+ Only) 21

Search Logs. 21

Admin Log. 23

League Settings

Tournaments. 24

Tourney Admin (Head Admin Only) 24

Edit New TD E-mail (ML+ Head Admin Only) 25

Edit TD Application (ML+ Head Admin Only) 25

Look & Feel 25

Edit Logo. 25

Edit Right Table. 26

Edit Description. 26

Edit League HTML (ML+ Only) 26

League Homepage (ML+ Only) 27

Edit Game Specific Rules. 28

Change Reporting Style. 28

Communications. 28

Announcement 28

Newsletter 29

Mailroom (ML+ Only) 29

Welcome E-mail (Head Admin Only) 32

Support E-mail Routing (Head Admin Only) 32

Moderate Forum.. 32

Forum Restrictions. 33

Edit Forum Colors (ML+ Only) 33

Manage Voting Booth (ML+ Only) 33

Preferences. 34

Public/Private. 34

Ruleset Editor 34

Kill Ladder (Head Admin Only) 36

View Marked Rooms (Yahoo/Pogo League Head Admin Only) 37

User Maintenance

Player Search. 37

Edit User 38

User Records (ML+ Only) 40

Invite Players. 41

List Unactivated. 41

Report Match. 41

Duplicate Accounts. 42

Kick User 43

Edit Banned Users (Head Admin Only) 44

Backup (Head Admin Only) 44

Admin Maintenance

Edit Admins. 45

Add Admin. 45

Edit Admin. 45

Options. 46

Change Head Admin (Head Admin Only) 47

Head Admin Forum (Head Admin Only) 47

Admin Peer Help Forum.. 47

MyLeague Plus Forum (ML+ Only) 48

Gaming Forum.. 48

E-mail Admin Team.. 48

Miscellaneous

Custom Store (Head Admin Only) 48

Revenue Sharing (Head Admin Only) 48

Help.

Admin Complaint (Head Admin Only) 49

Get Support 49

Live Support (ML+ Head Admin Only) 49

99% Uptime Guarantee (ML+ Only) 50

MyLeague Support Staff 50

MyLeague Support Applications. 50

Terms of Use. 50


Welcome

 

Welcome to your new position as a MyLeague.com Head Administrator. Managing a League requires a lot of time and a serious commitment to your members, so if you aren’t sure you’re up for the task, now is the time to think it through. Developing a successful League is hard work, but can also be a lot of fun!

 

This guide was developed to help you along the path to becoming a successful Admin. For the most part, whether a League will succeed or fail depends upon the Head Admin. With that in mind, we highly recommend that you take the time to read through this manual and take full advantage of the information we’ve included to help you succeed in your new role.

 

Being a Head Admin requires that you understand the toolset that has been provided by Case’s Ladder, Inc., which powers the MyLeague.com system. Although it was created to make things as easy as possible for you, it still requires some familiarization and can be a bit overwhelming at first glance. Hopefully, the information in this guide will make the transition from newbie to veteran a painless one for you. There are many experienced Admins who are willing to help you and are available through the MyLeague Admin forums. We strongly advise you to take advantage of the extensive knowledge and experience they have to offer.

 

As a MyLeague Head Administrator, it is very important that you always portray yourself in a professional and friendly manner. You should remember that whatever you do will reflect on your League, and you should take that responsibility very seriously. One of the keys to being successful is remaining professional at all times. Your fellow League members will look to you as an example, so always keep that in mind in chat, E-mails, forums, and all other public venues.

MyLeague Structure

 

There are several positions available for your use in the basic programmed structure of a MyLeague. They are as follows:

Head Administrator

The Head Administrator of a MyLeague initially is the person who created the League. They are ultimately responsible, and will be held accountable for the actions of their League staff and members to a certain degree. The Head Admin has access to all available tools on the MyLeague Admin Menu, as well as the MyLeague Head TD and TD Menus. The Head Admin is responsible for appointing staff members, setting rules and policies, and generally managing the League. There can only be one Head Administrator for a League. If you want to share the responsibility of running the League, one person will have to be the Head Admin, and the others will be regular Administrators. MyLeague.com does not recognize the position of Co-Head Admin.

Administrators

An Admin works with the same toolset as the Head Admin. Initially, they receive a default toolset which is given to all Admins upon creation. The Head Admin may also choose to give them access to additional tools, depending on how extensively they will be involved in the management of the League.

Head Tournament Directors

Head TDs receive access to the Head TD Menu and toolset. Before someone can be added as a Head TD they must first be a TD on the League. There are certain Head TD tools that are only available to the Head Admin of the League. This is covered in more detail in the MyLeague Head TD Guide.

Tournament Directors

A Tournament Director receives access to the Tournament Administration center and the tools contained within. Before someone can apply for a TD position on your League, they must join as a member. In order for members to be accepted as TDs, either the Head Admin or a Head TD must approve their applications.

MyLeague Support Staff

There are various people available to assist you through the MyLeague Support Staff. You will often see these folks assisting in the Admin forums and replying to mail you send in through your support links. It is important to remember that most of these people are members just like yourself, who have graciously chosen to volunteer some of their time to helping other Admins get their MyLeagues off of the ground. With that in mind, we ask that you always treat them with the utmost respect and courtesy.

Passwords

 

This section can pretty much be summed up in one sentence: NEVER give your passwords to anyone else for ANY reason. Your Head Admin password is yours and yours alone. Even if you are sharing the responsibility of running your League with another person, you should never give them your Head Admin password. You can give them an Admin account with nearly all of the same tools that you have, but you should never tell anyone your Head Admin password. Remember that you are the sole owner of the League, and if you give your password to someone else, they are free to take any number of actions – some of which are irreversible – on your behalf. If you have any reason to suspect that your password has been compromised, use the “Edit Admin” tool to request a new one.

 

As Head Admin, you are also responsible for making sure that your staff members maintain the confidentiality and security of their passwords.

 

 

 

Handling Internal Problems

 

As Head Admin of your League, it is your responsibility to handle any problems that occur internally with your League. Remember that these suggestions are just that: suggestions. In the end, how you handle problems within your League is up to you. However, you should bear in mind that you are ultimately responsible for the actions of all of your members and Admins.

 

There are several tools available to you for maintaining order in your League, but the most powerful tool is yourself. It is always best to try to talk with your members and help resolve their issues. If you think of yourself as a mediator – rather than an enforcer – when disputes arise, you will likely find yourself very successful in your Head Admin position. If two members are having trouble getting along, take the time to listen to both and help them reach a compromise. If you gain a reputation as being fair and a peacemaker, it will only help to strengthen your League.

 

However, sometimes problems arise that cannot be solved by words alone. For those times, there are several options available to you as Head Admin. Whenever you use one of these tools, it is best if you E-mail or send an instant message to the person you are disciplining, outlining exactly the reason for the discipline, the exact nature of it, and what (if anything) they can do to restore their privileges.

Problems with Admins

Sometimes, one of your Admins will begin abusing their powers. As this reflects badly on your whole League, as well as yourself, it is best to stop it as soon as possible. If talking doesn’t work, you can remove one or more of their Admin tools with the Edit Admin menu option. You may choose to only remove the tools they are abusing, or you may choose to remove their entire Admin account until they prove that they have reformed. Remember that even if you remove their Admin account, they will still have their player account (and TD account, if applicable), so they can still play in (or host) tournaments.

Problems with TDs

If one of your TDs is abusing their powers or hosting fraudulent tournaments and refuses to stop, there are a few options available to you. You can use the Change TD Status tool to change their TD status to “In Training” if you want to stop them from hosting, but not playing in, tournaments. If you want to stop them from hosting tournaments or playing in them, you can use the same tool to set their status to “Vacation.” If the problem is serious, you may also want to remove them as a TD, but this decision is irreversible and all of their TD stats will be lost.

Problems with Members

If one of your League members is causing problems in your League, and will not stop, you have the option of placing them in the Penalty Box from the Edit User tool on your Head Admin menu. While the member is in the penalty box, they will be unable to participate in tournaments, and they will be unable to report Ladder matches or have Ladder matches reported to them. Please note that if the player is also a TD, placing them in the penalty box will not stop them from hosting tournaments. To do that, you will have to follow the directions listed above in the “Problems with TDs” section.

Problems in your Forum

If someone posts something inappropriate in your League’s forums, you can use the Moderate Forum tool to remove the post. If someone in your League is continually making inappropriate posts and abusing their Forum posting privileges, you can use the Forum Restrictions tool on your Head Admin menu to ban them from the forums for a set number of days. It is important to remember that your users have the right to express themselves, so you should moderate with care. If you delete any post that says something remotely negative about you or your League, or ban longtime users from the forum for criticizing you, it can make you look like a dictator in the eyes of your members.

Last Resort

Sometimes, problems with a user become so severe that the only remaining course of action is to remove them from your League. It should be noted that this action is irreversible, and should therefore only be used in the most extreme of circumstances, and only after careful consideration. It is best to try any of the above methods for resolving the conflict first, because there is no changing your mind once you kick a user; all their stats, TD stats, and LadderBux will be gone forever. Should you decide to go ahead with kicking a member, use the Kick User tool from your Head Admin menu to remove them from your League. You can also ban them from your League, to make it harder (but not 100% impossible) for them to rejoin your League. If the user is a premium member, they will be given a grace period to move their premium membership and LadderBux, but will still be kicked from your League. Please remember that it is against the MyLeague.com Terms of Use to kick (or threaten to kick) a member of your League for no reason other than joining another League. It is also against the Terms of Use to kick a premium member simply for inactivity.

League-to-League Relations

Common Courtesy

As a participant of MyLeague.com, and especially as a League Administrator, it is important to always keep in mind that both your reputation and ours are on the line. Given time, your members will come to depend on you. They will look to you to set the example for how they should act and treat other MyLeague players.

 

Our best advice is to follow the Golden rule at all times, and strive to treat other Leagues – and their Admins and members – with the same respect that you would like to be shown. Keep in mind that others are out there trying to make a success of their Leagues, just as you are of yours. More often than not, misunderstandings are just that: honest misunderstandings! Whether or not they remain that way will often depend solely upon how you decide to react to them.

 

If someone is advertising their League in the room in which your League plays, simply ask them nicely to not do so. More than likely you’ll find yourself dealing with a new Admin who did not realize that a League already existed in the room, and it was probably an innocent mistake. Professionalism and good sportsmanship will carry you a lot further and gain you a lot more respect in the long run than over-reacting and fighting.

 

And as always, if you have tried your hardest to work out a dispute and you’re not having any luck, file an Admin Complaint. Please remember that the Admin Complaint form is only for after you have tried to resolve a situation on your own. Sometimes, filing an Admin Complaint only escalates a situation that might otherwise have been easily resolved. However, if you have had no luck with resolving your dispute, our Admin Support team will be happy to work with all involved parties to try and reach a solution. That’s what we’re here for!

League Disputes

The most important thing to remember about any dispute is that as Head Admin of your League, it is your responsibility to make every possible effort to handle your own issues directly with the Head Admin of the other League BEFORE filing an Admin Complaint. We cannot stress this enough. While there is still any chance of the dispute being resolved between the two of you, Admin Support will not become involved.

 

If you do decide to file a complaint, you forfeit your control of the situation. You are asking Admin Support to make a decision, and they will. Bear in mind that Admin Support will use all information available and evidence provided by both Leagues in order to make a decision that is as fair as possible to everyone, and the decision that they reach may not be the one you wanted.

 

As Head Admin, you are also responsible for the actions of your staff and of all members in your League. If they are breaking the rules or disrupting other Leagues, and you fail to control or remove them, your whole League may suffer the consequences.

 

For more information about League Disputes, see the full League Disputes guide, located on your Head Admin menu.

Sharing Agreements

When two Leagues decide to work out an agreement to share a room, it is always a good idea to put the terms down in writing for both of your sakes. When all of the details are clearly worked out in advance, we have found that many problems can be avoided. Sharing agreements should cover such items as when each League will host tournaments, how many lines of text will be allowed in advertisements for the League and tourneys, whether or not you will be advertising on each other’s behalf, will one League be in the lobby and one at a table or will the lobby be shared, etc. If you spend a little time focusing on details at the beginning, you will find co-existing with another League can be enjoyable and a benefit to both Leagues!

 

Please note: Share agreements are recommended, but are optional. You cannot force a share agreement on another League, and they cannot force one on you. If both parties do not agree willingly to the terms, then by definition it is not an agreement. A share agreement also cannot be worded so as to give one League power over another. If share agreements contain clauses such as “Under the following conditions, League A can remove League B from the room,” the invalid clauses will not be upheld by the MyLeague staff.

 

It is STRONGLY advised that once both parties agree to a share agreement, they each send a copy to ml_proof@igl.net to prevent either party from denying having agreed to the terms.

Code of Conduct

 

In addition to the rules listed in the Terms of Use, MyLeague Head Admins are expected to follow certain other standards of behavior, and to make sure that their staff and members follow the same standards. Remember: as Head Admin of your League, you will ultimately be held accountable for the actions of your staff and members, and must act in good faith to rectify any problems involving your League.

Harassment

It is against our policies to harass Administrators or members of other Leagues. This includes, but is not limited to, interfering with another League’s tournaments, the use of “bots,” and advertising your League or spamming without permission in a room that is used by another League. Violating this rule can lead to penalties for the whole League, including the disabling of your League’s tournament tools disabled or the deletion of your League.

Abuse of Tools/Services

It is prohibited to use any part of the MyLeague.com site to threaten, harass, stalk, or abuse other users. You may also not use any part of MyLeague.com for “hacking” the accounts of other users.

Premium Members

 

Premium members (Gold, Platinum and Diamond) are what keeps the MyLeague site running and are the primary source of revenue – without them MyLeague wouldn’t exist for all users. While we won’t stop you from enforcing your League’s rules when it comes to premium members, we also won’t allow a premium member’s account to be detained on a League from which they wish to withdraw, to be locked up in your penalty box for an unreasonable period of time, or kicked for no reason other than inactivity.

 

We realize that you started the League for fun, or as a hobby, but you can also turn your League into a profitable venture via the Revenue Sharing system. You may wish to consider following our lead and offering your premium members priority support for all League related inquiries. You may also wish to hold occasional premium membership drives, special events or tournaments for your premium members, etc.  Admins of existing established Leagues can help you out with ideas, so take advantage of what they have to offer!

Premium Account Support Link

This link is for use by premium members who need assistance with their accounts that you, as an Admin, cannot provide for them. These might be billing inquiries, activation issues, or problems with a membership feature. If you cannot assist the member, encourage them to use the premium support link for help with their problem. 

 

Premium Support: http://www.myleague.com/premium/salessupport.php

Multi-Game Leagues

When creating your League, you should decide whether you want to specialize in one specific game, or whether you want to play a wide variety of games on a regular basis. If you want to play more than one game on a regular basis in your League, you will have to categorize your League as a multi-game league. Being categorized as a single-game League does not mean that you cannot have the occasional tournament of a different game. However, if tournaments for a game other than your main game become a regular occurrence, MyLeague support reserves the right to reclassify your League as a multi-game League.

Single-Game vs. Multi-Game Leagues

There is very little difference between single-game and multi-game Leagues, other than the number of games they play. They both require the same amount of commitment and dedication from their Head Admin and both will have the same kinds of internal problems with their members. The main difference is that single-game Leagues have no claim to rooms other than one for the game that they play, and multi-game Leagues rarely have exclusive claim to one room.

Changing to/from Multi-game

If your League decides to expand from one game to multiple games, you can contact MyLeague support from the “Get Support” link on your Head Admin menu and have your League’s category changed. This will cause you to lose any room mark you have, but will NOT invalidate any claims you have on rooms, so long as you maintain the same level of tournament activity in those rooms.

 

Conversely, if you are a multi-game League that has decided to start specializing in one game only, you can contact MyLeague support to change your League’s category to the appropriate game. This will allow you to mark a room for your game (when applicable), and will allow potential members to more easily find your League from the MyLeague.com directory. However, you should wait to make this request until you have been specializing in your game for at least a week, so that MyLeague support can see that you are no longer playing multiple games.

 

It is to your advantage to choose the appropriate classification for your League. Choosing the wrong classification will not only make it harder for potential members to find your League, but it also gives no advantage to establishing claim on a room. If MyLeague support determines that you are running a multi-game League while not being classified as such, your League will be reclassified as Multi-game anyway, and your League may be subject to other consequences.

Multi-Game League Room Rights

As multi-game leagues use a multitude of rooms, it is very rare for them to have exclusive rights to any one room. Multi-game leagues rarely have enough tournament activity in any one room to keep it all to themselves, and often wind up sharing their rooms with other Leagues. Because of this, if you are a multi-game League, you should be polite and cooperative when it comes to dealing with another League in your room. If you can get along with them, you may find yourself dealing with a League that can amicably share the room with you and have enough tournament activity in it to prevent a less friendly League from muscling their way in.

Customizing Your Pages

How to customize your Tournament pages

Tournament pages can be customized by clicking on the “Customize Tournament Layout” link on the Tourney Administration page. Simply use the form and fill in the information for what you want to customize. For suggestions on how to best use this feature, check the TD Help Center. You can also use the TD forums to get advice from other TDs on how to make your tournament pages look as nice as possible.

How to customize your League pages

MyLeague.com does not directly support the customization of League Pages, so we cannot help you with specific code issues. However, you are free to use the Announcement and Edit Right Table tools to customize your page to a limited degree. Plus Leagues have added customizability, because they are able to access the tools to edit their stylesheet and to manually edit their main page. For links to resources about League Page customization, see the Frequently Asked Questions section below.

Restrictions to Customization

If MyLeague.com discovers that you are using inappropriate content on your League or Tournament pages, the inappropriate content will be removed. Repeated infractions may result in your League losing the ability to customize your pages.

 

Prohibited content includes, but is not limited to:

 

If you are uncertain as to whether specific content is prohibited, it is best to ask MyLeague support beforehand.

Common Rule Infractions

 

The following rules are often broken by new Leagues, simply because they didn’t know about them, or because they made a simple mistake. This section is included to make you aware of these rules and how you can avoid breaking them by mistake.

Tournament Fraud

From time to time, our system will flag a tournament as fraudulent, and it will be stopped. The TD receives an automated message telling them about the tournament will be stopped. Oftentimes, the TD didn’t mean to start a fraudulent tournament, but winds up doing so inadvertently. Any tournament in which one person has registered more than one account, or in which the TD is also registered as a player, will be considered fraudulent.

 

It is against the rules for anyone to share their passwords with someone else, even if it’s the TD and they’re just trying to help. We understand that in these situations, the TD is just trying to make the tournament run smoothly, but our system has no way of telling this kind of action from a malicious user trying to exploit the tournament system.

 

If a tournament is flagged as fraudulent, it will have to be deleted, as there is nothing that can be done to make it run. If the infraction was unintentional, the TD should also use the Tournament Support link to get the fraud flag cleared from their account.

Duplicate/Fraudulent Accounts

It is against the MyLeague Terms of Use for any person to have more than one player account on a League, and it is the Head Admin’s responsibility to enforce this policy if the duplicate account is being used for cheating purposes.  While we do not police this rule actively, if a League tries to mark a room by using duplicate accounts, or if a League uses duplicate accounts in a tournament, we will step in and remove all duplicates. The LadderBux and Stats from these accounts will not be restored.

 

Similarly, if a player makes an account for another player, our system will flag it as a duplicate account. We realize that the player may have only been trying to help someone register, but our system will still detect this as one player having made two accounts. It is also important to remember that this technically is password sharing, which is against the Terms of Use.

Account Tampering/Gifting

It is against the MyLeague Terms of Use to tamper with another player’s account, even if you are the Head Admin of the League. While normal, routine edits to a player’s stats are fine, editing a user’s name or password without their permission is not allowed. Similarly, it is not allowed for a Head Admin to take an inactive account, change the username and password on it, and give it to a different player. This constitutes tampering, even if the player has said they are leaving the League and gives their consent. Hijacking accounts in this manner will cause the renamed account to be seen as a duplicate/fraudulent account.

Inappropriate Names

In the Terms of Use, you agreed to abide by the rules of common decency when choosing your Admin name and the name of your League. If your League or Head Admin name is deemed inappropriate, your League may be deleted. Inappropriate names include, but are not limited to, those that contain profanity, are offensive to other users, are abusive to other users, are deemed to be disruptive, or are too similar to an existing League or Admin name.

Frequently Asked Questions

Help! I lost my Admin password!

If you lose your Admin password, you can use the Lost Password link (http://www.myleague.com/my/lostpass.html) and it will be E-mailed to you.

Are there links I should bookmark for regular use?

You may wish to store the following in your bookmarks or favorites:

 

          Admin Menu – http://www.myleague.com/YourLeaguePath/admin.html

 

          TD Menu – http://tourneys.igl.net/tk

 

HTD Menu – http://tourneys.igl.net/tk/headtd

 

Premium Support - http://www.myleague.com/premium/salessupport.php

 

LadderBux Information - http://www.myleague.com/bux/

 

Case’s Ladder FAQ - http://www.myleague.com/faq/

 

How do I find a room?

If your League is geared around a popular game, finding a good room will take time and patience. Here are a few things to remember:

 

Can I give away prizes to my members?

For legal reasons, you cannot give cash prizes to your members. However, any other prizes, including giftcards, are fine! This can be a great way to build your League and to keep your players active! The only thing that we ask is that you specify in all cases that the prizes are being provided by you and not by MyLeague.com. MyLeague.com is not liable for anything you promise to your members.

Can you review and fix my custom HTML?

Unfortunately, MyLeague.com does not directly support the customization of League pages. As such, we cannot review or edit your HTML should something go wrong on your site. However, there are a number of other sites with resources to help you with HTML and customizing your site, including:

 

http://www.aha-area.com

http://www.help4admins.com

http://www.abespage.com/

 

In addition to these links, you will find very knowledgeable and helpful Admins in the Admin to Admin Peer Forum. 

How can I tell what server I’m on?

The easiest way to tell is by right clicking on any of link under “The Ladder” in the left menu, and clicking “Properties.” Look for the letters “cgi” or “plus” followed by a number. That is the name of your server. Alternately, do the same thing with your username on a post in the Head Admin forums.

How do I get a Smiley Face Badge at Pogo?

Smiley Face badges are not issued by Case's Ladder, but here is the information directly from Pogo on Host Badges:

 

The smiley face icon is actually a Club Pogo badge called the 'Host' badge. The Host badge is available to any Club Pogo member. The smiley signifies that the person is currently running an event or tournament. The smiley gives them added visibility in the room, which makes it easier to run an event where lots of people are involved.

 

If you're a Club Pogo member, you simply need to send Pogo an E-mail requesting the Host Badge using the following link:

          http://ea.custhelp.com/cgi-bin/ea.cfg/php/enduser/ask.php

What are the rules regarding recruiting new members?

It is important to note that there is a difference between recruitment and inviting your friends. It is perfectly allowed to invite your friends and people you know to join your League. If you are good enough of a friend with someone for them to have given you their Messenger name/address, then clearly, there is nothing wrong with telling them about your new League. Similarly, you are more than welcome to tell friends on the phone or in real life about your League, for the same reason.

 

However, it is not allowed to go into an existing League’s gaming room to advertise your League. It is also not allowed to send mass e-mails to other Leagues’ members, inviting them to join your own league. It is also not allowed to invite people from Official Case’s Ladders to join your League

 

Basically, the difference between inviting your friends and solicitation comes down to two rules:

 

1)   Do not recruit from another League’s gaming room.

2)   Do not send mass e-mails to people in other Leagues or in Official Case’s Ladders.

 

It is not permissible to go into another League’s gaming room to advertise your League unless you have the express permission of that League. You are free to respond to questions about your League, but do not offer the information on your own if you are in another League’s room.

 

It is fine to recruit people in private, such as through IM, as they always have the option of blocking your communications. However, be aware that if you are harassing people, it will give your League a bad reputation, which can have negative repercussions when it comes to friendly relations with other Leagues.

 

While it may seem unfair that other people can ask their friends in your League to join their own, you should keep in mind that the people in your League can always belong to both Leagues if they want. Most people won’t just up and abandon a League because they hear of another one.

How do I report another League?

If you have a problem with another League that you cannot resolve on your own, you can use the Admin Complaint link on your Head Admin menu. For more details on this tool, see the above “League Disputes” section, as well as the League-to-League Dispute Guide, located on your Head Admin menu.

 

Summary

 

It is our hope that the information provided in this guide will help you start down the path to success. Good luck with your new MyLeague!

 


Supplement: MyLeague Admin Menu Tools

 

The following is an explanation of your Admin menu and toolset, located at: http://www.myleague.com/YourLeaguePath/admin.html

League Statistics

 

At the top of the MyLeague Menu are the current statistics for your League. Example: League stats: 20 users (14 active in past 3 weeks), 133 matches played.

 

Total users: Members in your League, whether or not they are currently active.

Active: Members who have played (or joined) within the past 21 days.

Matches played: Total number of matches that have been played by the current members of your League.

MyLeague Plus

Logs & Updates

Updates

This is where you can access all official updates from MyLeague.com. When a new update is posted, you will see it on your menu the first time you log in. If you don’t have a chance to read it immediately or would like to refer back to it later, simply click the Updates link and you will see the most current update at the top, followed by a list of links to read all past updates at your leisure.

 

Updates are also occasionally sent to your League’s Admin staff via E-mail regarding items pertaining specifically to your League. These E-mail updates will contain the words “MyLeague Update:” in the subject line of the mail.

Server Status

When we are experiencing major problems or system errors, updates will be posted here in an effort to keep you informed. You may want to bookmark this specific link separately. That way if you don’t have access to your Admin menu, you can still access this link to read any updates. If you are experiencing problems, we recommend that you check this link before reporting them to see if we’re already working on something that could be related.

Search Logs

This tool allows you to search your League’s database logs for the past month. MyLeague Plus Leagues can search for the past two months. To search multiple days, hold down the control key and click additional dates. In the Search Keyword field, enter the information for which you are searching. If you leave this field blank, all of your logs for the specified period will be shown. Following is a brief explanation of some of the terms used in the logs:

 

New user – You will see this when someone joins your League.

 

Key OK – This will appear when a new user activates their account.

 

Duplicate – This will appear in the logs when the software recognizes the possibility that two or more users have registered from the same computer. This doesn’t necessarily mean that they are illegal multiple accounts, or necessarily cheating. You may see this when someone experiences problems joining the League, perhaps because they didn’t enter their E-mail address accurately and so didn’t receive an activation key the first time, etc. You might also see “Duplicate” if two players live together and share a computer, but that also doesn’t necessarily mean that they are cheating. Assuming that members are cheating and kicking them off anytime “Duplicate” appears in the logs is one of the most common log errors new Admins make, so we recommend that you are very careful with this one.

 

Email – This will appear when a player uses the User Editor to change their
E-mail address for the League.

 

Renamed – This will appear when a player uses the User Editor to change their username for the League.

 

S-Edit – This notation will appear when a player’s account is edited through the Admin tools or by a member of MyLeague Support staff.

 

Match – This is the log entry you’ll see for all reported games. A “match” entry contains the username of the player reporting, their serial number, and their rank followed by the name of the winner of the match, their serial number and their rank. If the game was part of a tournament, the word “Tourney” will also appear.

 

Cheat – This will appear when a player attempts to report to another player from the same computer. It doesn’t necessarily indicate that they are on the same computer; if a player creates an account on behalf of someone else and then later attempts to report a game to that person, a cheat error will appear.

 

Security – This will usually show in the logs in conjunction with the “Cheat” entry. If however, it is in the logs without the “cheat” entry, it is typically an indication of an error in reporting. A player may have accidentally tried to report to him or herself or may have put the same name in both reporting boxes of a dual report page.

NOTE: Just because Cheat and/or Security show in your logs does not necessarily mean that someone intentionally cheated. They may have reported on behalf of someone else or played from a friend’s computer while on vacation, or they may be reporting to someone in the same household. Take the time to investigate and make informed decisions.

 

Rungs – This will appear when a player in the Top 10 exceeds the maximum inactivity as defined by your League’s ruleset, and is dropped in rank as a result.

 

Purge – This log entry will appear to specify those players who were purged (removed from the League) for inactivity.

 

Withdrew – This will indicate anyone who has withdrawn from your League.

 

Kicked – This will indicate anyone who has been kicked off of your League, including the reason that was entered on the form when they were removed.

 

These are the most common log entries you will see, but it is important to note that you may occasionally notice other entries as well.

Admin Log

The Admin Log includes all of the activity that has taken place by you or your fellow Admins via the Admin menu. It will show who has logged in and when, what tools they used, and sometimes more specific details regarding their activity as well. By default, the last 10 entries are shown, but you can search your complete Admin logs using keywords. Following is a brief explanation of some of the terms you will find in the logs:

 

Login – This is entered anytime an Admin logs in, including the date and time that the menu was accessed.

 

Failure – This entry indicates a failed attempt to log in to the Admin menu. An example of this would be an Admin mistyping their password when try.

 

Edit – This will be entered anytime an Admin edits a player’s account. The specific details of what changes were made are not saved, unless it is a change to the player’s username.

 

AdminEdit – This log entry will appear when any edits are made to the Admin accounts. This would include any changes to the name, password, E-mail, messenger information, or access checkboxes for that particular Admin. You will also see the word Add, Edit, or Kill included in the entry, depending on the action that was taken.

 

Kick – This entry appears when an Admin kicks a player off of the League, and it includes the reason that was entered for the player’s removal.

 

Kicked – This entry indicates that an Admin has used the Kick tool located within the Duplicate Accounts tool.

 

Report – This entry indicates that a match has been manually reported for a player via the Admin menu.

 

MailRoute – This log entry is made when you edit the E-mail addresses indicated in your Support E-mail Routing.

 

LogoEdit – This entry is made when you upload a new logo or remove an existing logo for your League front page.

 

Announce – This indicates that your front page announcement has been edited.

 

Ruleset – This log entry indicates that your League ruleset has been edited.

 

Descript – This entry indicates that the description that appears in the MyLeague listings at http://www.myleague.com has been changed. The logs will also show the new description that was entered.

 

AdminChange – This indicates that the current Head Admin has given the Head Admin position to another Admin on the League.

 

Hint: If you leave the search field blank and just click "Search," your entire Admin logs will be displayed. Typically, the first entry shown will be the day the League was created.

 

If you are attempting to search for something and cannot locate the entry, try adjusting the case of the words you have used. For example, if you enter a player username that is capitalized and do not locate anything, try changing the name to lower case.

League Settings

 

Look & Feel

Edit Logo

You can use this tool to add a custom image to the top center of your League’s main page. The image will replace the default text of your League’s name. The file must be saved on your computer prior to upload, and then you can use the “Browse” button to select the file. Once you have selected the file, click the “Upload” button. You can also use this tool to remove the current image simply by clicking on “Remove.” Once the image is removed, default text of your League’s name will again appear in its place. A few notes in regards to images:

 

The file can be no larger than 50KB (50,000 bytes).

The logo should not be wider than 468 pixels.

The logo must be in either *.gif or *.jpg format.

 

The main page of your league might not regenerate immediately, so you might not see the change immediately. You can force the page to regenerate immediately by using the "Edit Right Table" tool and clicking the "save" button there.

 

NOTE – Posting images or content of an inappropriate or pornographic nature is against MyLeague.com policy and could result in the loss of your League, without warning. MyLeague.com reserves the right to remove any image it deems inappropriate or any copyrighted image used without permission.

Edit Right Table

This tool can be used to post messages on the right hand section of your League’s main page, above the Case’s News. You may use HTML in this table, but you may not hide options or news items from the default MyLeague menus. Doing so is in violation of MyLeague.com policy and will be responded to accordingly. To use this tool, simply enter the text or HTML that you wish to use into the text box shown and then click “Save.”

 

A preview of your right table is shown below the line. However, if you are using a redirect code of any kind, the preview will not be shown and will be available via a hyperlink instead.

 

You can also update the information listed on the front page of your League at any time by simply entering into this tool and clicking the Save button.

Edit Description

The description you enter in this section is what will appear under the title of your League in the MyLeague directory (http://www.myleague.com/browse.php?my=1). The maximum description length is 79 characters, including spaces. The majority of punctuation characters will not work in the description, including commas, backslashes, and question marks. If you use an illegal character, the system will tell you that you’ve made an error. Just hit your back button and try again. Many Leagues find it works well to include the name of their room in the description so new players know where to find the League.

Edit Game Specific Rules

There is a basic rules page provided as part of the default MyLeague.com package. On that rules page is a section that is available for customization, referred to as the “Game Specific Rules.” Click this link to edit that section of the rules for your League. You may use basic HTML in your rules, but it is not necessary.

 

Note: For security purposes, there are some entries that will cause rules to be deleted. If this happens and you need assistance, please use your “Get Support” link.

Change Reporting Style

There are currently two available reporting styles: single and dual. Single reporting gives the loser of the match a place to enter one name as the winner, whereas dual reporting gives the loser of the match places to enter two names. Single reporting is most commonly used for 1v1 style games, and Dual reporting is most commonly used for partnership or 2v2 style games. To change the style, simply choose Single or Dual reporting from the drop down list and click “Save Reporting Format.”

Communications

Announcement

This tool can be used to post a message on the main page of your League. HTML can be used in this area. Again, hiding options or news items from the default MyLeague menus is against MyLeague.com policy, and will be responded to accordingly. We recommend that you test your HTML elsewhere prior to entering it here and make sure that all HTML tags are closed, or it can have an adverse effect on the remainder of your League’s page.

 

To enter a notice, click on the Announcement link, enter the text and/or code in the text area, enter a title for the announcement (optional), enter the name of the person posting the announcement, and choose the number of days you want the message to remain on the League. You can always remove a message early by using the “Remove Announcement” button, so you may wish to always post for the maximum number of days.

Newsletter

You can use this option to send a newsletter to all registered members of your League. The newsletter is sent in HTML format, and you may use HTML codes to change the text colors and add images. Enter the information you want to include in the text box provided and click the “Preview” button to see what the newsletter will look like. If you aren’t happy with it, hit your browser’s back button to make changes and “Preview” again. Once you are satisfied with the final presentation of your newsletter, click “Send” and you will then see a list of all the E-mail addresses to which the newsletter will be sent.  Stay on this page until you see the word “Finished.”

 

Your newsletter will go into a mail queue and be sent out later at a time when the servers are not being too heavily taxed. It can sometimes take up to 12 hours for your members to receive the newsletter.

 

Free Leagues are limited to sending one newsletter per week. MyLeague Plus Leagues have no limit to how many newsletters they can send. However, it is important that you do not use this feature excessively, or your users will complain of spam, and your newsletters will lose their effectiveness.

 

Moderate Forum

This tool will allow you to remove posts that have been made in your League’s message forum. There are four ways to remove unwanted messages:

 

Remove Files – Lists the messages in the order they appear in the forum. You can choose to remove an entire “thread” (A post and all of the replies that have made underneath it), or you can remove just a “single” post.

 

Remove Files by Message Number – Lists the messages in the exact order in which they were posted.

 

Remove Files by Date – Allows you to delete an entire day’s messages.

 

Remove Files by Author – Allows you to delete all messages that were posted by a specific person.

Forum Restrictions

This tool will allow you to designate who can and cannot post in your League’s forums.

 

Under Forum Privacy Settings, you can see whether your forum is open to any League’s members, or whether only members of your own League can post in it. To change this setting, click the Adjust Forum Restriction button.

 

Under Forum Bans, you can ban a member of your League from posting in your message forum. To add a ban, simply enter the player’s name and click the “Look Up User” button. This will bring up a table of information. In the blank, enter the number of days you want to ban them from participating in your forum, and then click the “Add Ban” button. You will be notified if this user is a premium member (to make sure you still want to proceed), and you will then see a log entry indicating how long the ban will be in place. To remove a ban, look up the user you want to remove the ban on, and then simply check the “remove” box.

Preferences

Public/Private

This utility allows you to set your League as either Public, indicating that anyone can join your League via the “free sign-up” link on the main page, or Private, indicating that users must receive an invitation in order to join. The default setting is Public.

Ruleset Editor

This tool allows you to change certain settings for your League and the way it functions. These settings can have a very powerful effect on your player’s ranks, so use caution when making changes. The options are as follows:

 

Rank gain for a win – This sets the percentage of rungs a player will climb when they defeat a higher ranked player. The default is 50%, meaning the winner will move up half the distance between his own rank and that of his opponent. If you set for 100%, for example, the lower ranked winning player will take the higher ranked players rank regardless of how far apart they are – meaning that a new player ranked at the bottom of the ladder could become #1 if he beat the number #1 ranked player. This can be set at any number from 1-100.

 

Max matches/day between SAME users – This sets the number of times per day players can play the same opponent in a non-tourney game. Games reported from a tournament override this setting and will report regardless of whether or not the two players have played previously that day.

 

Number of days before winning and losing streaks reset – This sets the number of days that a player’s winning or losing streak will remain intact if the player does not play a game. Once the number of days passes, the streak will change to N/A until such time that the player plays his next game.

 

Minutes players must wait between each match report – This sets the time players must wait between reports to the ladder. A game that can be played very quickly may want a slightly smaller number than the default 5 minutes. It’s a good idea, however, to set it to at least 2 or 3 minutes to avoid an accidental double report should a player inadvertently click the report button twice.

 

Days of inactivity allowed before players deleted – The default setting is 21 days, and the maximum allowable purge is 255 days. If a player does not play a game within the period specified, they will be purged from the League for inactivity. Premium members (Gold, Platinum or Diamond membership holders) are never purged for inactivity. We recommend keeping this number on the low side if you wish to encourage the sale of premium memberships (and thus your revenue share!), since never being removed for inactivity is one of the great features of premium membership.

 

Days of inactivity allowed before drop top ten players – Sets the number of days that a Top 10 player can be inactive before being automatically dropped 10 rungs. This is to keep someone who isn’t playing from occupying a top ten spot and clogging up your top ranks.

 

A “top” player is defined as a player less than – Certain ruleset settings affect only your “top” players so you must first specify what you wish to be defined as a “top” player.

 

Days top player must wait before playing same user again – This is a separate setting that works in conjunction with the Max matches/day between SAME users. If that setting is at 2 matches per day, but you wish to allow Top players (as specified above) to only play each other once per day, you can set a value of “1” for this rule, meaning that Top players must wait a day before they are permitted to play one another again. Conversely, if you allow regular members to play once per day, but you only want “top” players to play one another once every three days, you can use this tool to accomplish that as well.

 

Highest rank that is allowed to utilize the formal challenge system – Sets the rank a player needs to achieve before having access to issue formal challenges. If you only want to allow the top 20 players on the League to be able to issue formal challenges, then set this field to 20. If you wish to disable formal challenges completely, set this to 0.

 

Days between formal challenge by same users – This sets the number of days that players must wait after completing their formal challenge before being able to challenge the same player again.

 

Days players have to complete formal challenge – Sets the number of days players have to complete a formal challenge prior to the challenge being entered as “failed,” and their record being marked. You can read more about the formal challenge system in our FAQs at http://www.igl.net/faq/2.html.

 

Unrank premium members when inactivity purge is reached – Because premium members cannot be removed for inactivity, they can occasionally start to clutter up your rankings. Selecting this option removes premium members from your rankings when they are inactive for the number of days specified in the “Days of inactvity allowed before players deleted” option. This way, even though they aren’t deleted, they are no longer cluttering up your rankings.

 

Once you have set all the available options, click “Save Rules.”

User Maintenance

Player Search

This is similar to the “find player” option on the League’s main page. Use it to look up a player’s public statistics.

Edit User

This tool should be used with caution as changes affect a player’s statistics on your League. You can use this tool to correct statistics from a misreported tournament, to place a player in (or remove a player from) the penalty box, or to correct other statistics as necessary.

 

On the first page, simply enter the username of the Player you wish to Edit. If you do not enter the exact name, the system will automatically give you a list of those who match the closest to what you did enter. You can then choose one of these names from the list.

 

Search Tips:

If you enter an underscore into the Username field and click Edit User it will return a list of every player on the league.

You can enter either a Player serial number or an E-mail address and the system will automatically load the corresponding account.

 

At the top of the page is the Player’s current membership status, the date they joined your League and the date their membership expires.

 

The Edit User tool is divided into color-coded sections:

 

 GENERAL – This section lets you change a player’s username, and contains links to E-mail the player and view their “find player” page. A MyLeague Admin cannot edit the E-mail address of Premium members, for security reasons. If a premium member needs assistance with either of these, please direct them to the premium support links and we will help them. The items in this section are best changed by the Player whenever possible.

 

The Serial number field is system-generated and cannot be changed. This is also known as “Player ID number.”

 

There is also a link to “User Records,” but you will not have access to that link as it is used only on the official Case’s Ladders. MyLeague Plus Admins can access User Records from a separate link on their Admin page.

 

 SECURITY – This section shows you a player’s last IP address, and their cookie. This is read-only information provided by the system and cannot be changed.

 

 ACTIVE STATS – This section shows you all of a player’s current stats and allows you to adjust them as necessary. You can change the total wins or losses, and add or remove an unreported match. If you want to adjust their current rank, leave the “Rank” box as is, and type the new rank into “New Rank.” You can enter a reason for the rank change if you want, and it will be listed in the League’s Daily News section.

 

You may wish to edit a player’s streak should it be broken by a misreport. Winning streaks are entered as positive numbers (ex: 4) and losing streaks are entered as negative numbers (ex: -4). You may also adjust a player’s Skill Rating by typing in a new rating.

 

Last game is a system-generated number based on the player’s last reported match and should not be edited, except as described below in the Penalty Box section.

 

The "King" field is only used on team leagues. This is a system indicator of the team on which the player is a member. On singles leagues this will always be 0.

 

 PENALTY BOX – To place a player in the penalty box, enter the number of days and the reason in the applicable boxes. The reason will appear in your League’s Daily News. A player in the penalty box cannot report matches or have matches reported to them and cannot participate in tournaments until the number of days has passed. To remove a player from the penalty box, clear the “Last Game” field and then click Save Changes. The maximum period of time a player can be boxed for is 90 days.

 HIGH STATS – High Rank, High Streak, and High Skill can be edited as necessary. These are for the lifetime of a player’s account. In other words, if a player reached number 1 on the League and is still active a year later, his high rank will remain at 1, regardless of his current rank.

 

 LADDERBUX – These fields are provided for information purposes only and cannot be changed. Because LadderBux are essentially the currency of the Leagues, we cannot allow any editing to be done. If you have a valid reason that these amounts should be changed, please use your “Get Support” link and provide MyLeague Support with all the necessary details.

 

There is also a link to “Bux Gifted,” but it is for use by Premium Support staff and is disabled for MyLeague Administrators.

 

 TOURNAMENTS – These fields can be edited to change a player’s tournament statistics due to an incorrect tourney report. “Wins” and “Losses” are individual games in a tournament, and “Victories” indicates winning the entire tournament.

 

If you click on “Bux Log,” you will be able to see all LadderBux transactions for that player, including Bux won in tournaments, Bux spent for tournament entry fees, and Bux received or given as gifts.

 

 FORMAL CHALLENGE – These fields can be edited when necessary. “Wins” and “Losses” are based on the match result of formal challenges, and “Failed” indicates a failure to complete a formal challenge.

 

Note: If a player reaches their third "failed" formal, they will automatically be placed in the penalty box for three days. Therefore, if you know of a "failed" formal that you do not wish to have count as such, reduce the number found in "failed" by one.

 

To change a player’s information, you simply edit the necessary fields and then click “Save Changes.” You can hit the back button in your browser and refresh the page to verify that the changes were recorded, if you like.

 

Hint: You can use Edit User to help a player who does not receive their activation key via E-mail. To do this, go to their account and look at the “High Skill” field. Before they are activated, this field will contain their activation key. E-mail them with their activation key so that they can then activate their account. Generally, if they don’t receive their activation E-mail, they entered their E-mail address incorrectly when they entered their signup information. It is a good idea to verify and correct that information at this time, so that you are able to communicate with them when necessary.

Invite Players

This tool is primarily used by private Leagues but can be used on public Leagues as well. Enter an “Alias” (username), E-mail address, and temporary password for the player, and then click Add/Invite. The player will receive an invitation/activation key via E-mail, at which time they can activate their account on your League. If the player does not accept the invitation and does not activate the account, it will purge for inactivity based on the settings in your Ruleset Editor.

 

Use this tool responsibly. If you are using this tool to spam people or harass other Leagues, MyLeague.com may take action against your League.

List Unactivated

This provides you with a list of accounts that have been created on your League, but are not yet activated.

There are many possible reasons for an account to remain unactivated. The most common is that the player does not receive the Activation Key sent to them via E-mail. Either they entered their E-mail address incorrectly during the account creation process, or they do not receive the key due to technical difficulties with their spam filter or ISP (very common for users of AOL and Hotmail).

 

If new accounts are never activated, they will purge automatically. This list is provided so that you may attempt to contact new players and offer assistance creating an account on your League.

 

If you wish to send a player their activation key again, use the “Edit User” tool to look at their account and find at the “High Skill” field. Before they are activated, this field will contain their activation key. E-mail them with their activation key so that they can then activate their account. Generally, if they don’t receive their activation E-mail, they entered their E-mail address incorrectly when they entered their signup information. It is a good idea to verify and correct that information at this time, so that you are able to communicate with them when necessary.

 

Report Match

This tool is used to manually report a match. It is most commonly used to resolve Unreported Match complaints. It is a good idea to disable cookies before using this tool, particularly if you play matches in your League as well as administering it. This will help prevent you from receiving security violations when playing later. To use the tool, enter the loser’s and winner’s names, choose the appropriate penalty information from the drop down list, and enter a comment if desired. The penalty details are as follows:

 

No – The match will be reported, but no penalty will be assessed.

Yes – The match will be reported, and the loser of the match will receive an “Unreported Match” mark on their account. They will not be penalized with a drop in rank, but it will be stated in the Daily News section that they were penalized for an Unreported Match.

Drop – The match will be reported, and the loser of the match will receive an “Unreported Match” mark on their account. They will also be penalized with a drop in rank equal to 10% of the total number of rungs on your “ladder,” and it will be stated in the Daily News section that they were penalized for an Unreported Match.

 

NOTE – When a member has two or more “Unreported Match” marks against their account, an “Unreported Match Bomb” will appear next to their name on Find Player. You can remove this icon using the Edit User utility. Simply edit the “Unreported Matches” number to one or zero, and the icon will be removed.     

Duplicate Accounts

This tool is used to search for possible multiple accounts. It will find all possible matches in three different categories: cookie, password, and last IP address. The key to remember when using this tool is that the accounts listed are only possible duplicate accounts, and that their showing up on here does not necessarily mean that they are guilty of illegal activity. There are many reasons that an account may end up on the list of possible duplicates:

 

 

We highly recommend that you use extreme caution when utilizing this tool. It is by no means foolproof. You should always take your time and evaluate the situation very carefully when researching duplicate accounts. More often than not, there is a reasonable explanation for the “red flag” you discover if you just take the time to contact the player and listen to their explanation.

 

As a general rule, you should never kick accounts from within the duplicate account tool. Taking the last example shown above, the player now has an account that was never activated, and an account they are using and have possibly placed a premium membership on. If you use kick from within the tool, you will be erasing both accounts from the League, when in reality, you only want to kick the account that was never activated.

 

If, after a thorough investigation, you feel confident that you have an illegal duplicate account, use the Kick User tool described below to remove the accounts from your League. This way you will be sure that no mistakes are inadvertently made. Remember, once an account is kicked, the player’s entire history, LadderBux, TD account, and player statistics are gone permanently. We cannot stress enough how important it is to be careful when using these tools, as a result.

Kick User

This tool is used to remove a player from your League. Doing so will cause the player to lose all of their statistics, LadderBux, and their TD account (if applicable), so be extremely careful when making the decision to kick. A non-premium member Kick will take effect immediately. There is no way to "undo" this.

 

If you kick a Premium Member from your League, they will be immediately placed into a temporary holding box and will receive an E-mail notifying them that they have been kicked from the League and should move their Membership and/or LadderBux (when applicable) from your League. Their account is placed on hold for a minimum of seven days, after which time the account will be removed from your League. While being held, the Player can access the User Editor but will be unable to report matches, participate in tournaments, or post messages in your League's Message Forum. If the player you are kicking is a TD on your League, their TD account will be immediately removed. (If the Player requires assistance with their Premium Membership please direct them to the "Premium Support" link on the main page of your League.)

 

To use the tool, simply enter the player’s name and the reason that they are being kicked. The fact that they were kicked from the League, including the reason you entered will then appear in your League’s Daily News. When providing your reason for kicking the account, it is important to note that the system will automatically begin the public announcement with the user’s name and the phrase “was kicked off”; therefore, you should present your reason in the format of the following examples: “for having multiple accounts” or “for cheating.”

 

You may also choose to ban the user's cookie, E-mail address, and username. Doing so will add the information to your Banned Users list and prevent the member from rejoining your League with the same information.

 

It is possible to undo a Premium Member kick if the kicked account is still in holding. To do so, open the account via the "Edit User" tool and remove the entry found in the “Last Game” field. If you allow the player to rejoin your League after having kicked their account, TD stats cannot be restored. Please note that if you undo a Premium Member kick, only the player account is restored; the TD stats are not restored.

 

You may not kick a Player from your League simply for joining another MyLeague. It is one of the features of MyLeague.com that a player can participate in as many Leagues as they would like without consequence or retribution. It is also one of the features of our Platinum and Diamond memberships that they will receive those premium membership features on multiple Leagues of their choosing.

 

You also may not kick a Player from your League simply because they are no longer an active member. There are tools provided to you in your Ruleset Editor to manage inactivity. For non-premium members, you can set the days of inactivity permitted before they are purged from the League. For premium members, you can move their accounts to "unranked" status when they reach a particular level of inactivity.

Admin Maintenance

Edit Admins

This tool is used to Edit existing Admins and to Add new Admins.

Add Admin

To add an Admin, enter a name, password, and E-mail address and click Add. If you attempt to add an Admin and are taken to a blank page, it is because that name is already in use as an Admin name on another League. The system will not allow the use of the same name in two Leagues, so you’ll have to choose another name or add a number or letter to the original choice. Once you have added the Admin successfully, you will need to provide them with their Admin name, password, and a link to the Admin menu. Please note – after you add an Admin, the name will not show up on the League page until the page is updated, so it could take up to 12 hours for their name to become visible. Admin names are limited to 20 characters and must not contain any spaces or special characters.

 

NOTE - If the Admin would like the ability to post in your League’s forum both as a player and as Admin, then give them an Admin name slightly different than their player name. An easy way to do this is to add an underscore to the beginning or end of their Admin name. If the names are exactly the same they will only be able to post as an Admin as the system will automatically look for their Admin password if an Admin name is used.

 

All Admin passwords are randomly generated and cannot be set manually. This is a security measure to help prevent Leagues from being hacked because they have insecure Admin passwords.

 

After adding a new Admin, you will need to decide and set which options you will give them access to for your League.

Edit Admin

To edit an Admin, click the Edit button next to the Admin’s name. At the top of the page is the Admin’s existing information. If you want to change any of these fields, simply type in the new information. You can also add Instant Messenger information for the Admin, which will appear on the right side of the League’s main page under “Admin Status” if you choose to use this feature. All you need to do is choose the appropriate service from the drop down menu, and then enter the applicable contact information.

 

MyLeague Plus Leagues can set up E-mail forwarding with this tool. MyLeague Plus League Admins are given the option to have an @myleague.com forwarding E-mail address for their Admin name. All mail sent to this address will be forwarded to the E-mail address specified in the “Plus E-mail forward” field.

Options

The options determine which items in the Admin menu your new Admin will have access to use. Each option provides that Admin with different menu items as follows:

 

Description

Notes

Admin Menu Items

General Options available to all Admins

 

Updates

Server Status

Player Search

Admin Peer Forum

Gaming Rooms Forum

Get Support

MyLeague Support Staff

Terms of Use

Allow this Admin to edit the access of other Administrators.

It is strongly recommended that you do not give access to this tool unless you are sharing the responsibility of running the League. This tool gives access to change all the settings shown in Edit Admins.

Edit Admins

Allow this Admin to edit League users

Gives ability to edit the win / loss record of all players and the ability to place players in the penalty box. This is a powerful tool as they will be able to change ranks and records of any players, so be careful who you give this one to.

Edit User

Allow this Admin to report matches for other players

Used primarily by those handling the unreported match complaints.

Report Match

Allow this Admin to post or delete announcements

Provides the ability to edit the announcement.

Announcement

 

Allow this Admin to send newsletters

Provides the ability to send newsletters

Newsletter

Allow this Admin to view the Admin log

Allows full access to view the Admin logs.

Admin Logs

Allow this Admin to search and view the League logs

Allows full access to view Search Logs.

Search Logs

Allow this Admin to kick players out of the League and off of the forum

Another powerful tool that gives an Admin access to kick any user from the League.

Duplicate Accounts

Kick User

Allow this Admin to adjust the rules for this League

Gives access to edit the League’s rules and settings.

Edit Game Specific Rules

Change Reporting Style

Public/Private

Ruleset Editor

Allow this Admin to edit the HTML features of this League

Allows access to the right table, League description and the League’s logo.

Edit Right Table

Edit Logo

Edit Description

Grant permission to remove posts from League forums

Allows an Admin to remove unwanted posts from your League’s forum

Moderate Forum

Allow this Admin to invite players to join this League

Allows an Admin to send invitation/activation key E-mails to potential members. This tool is the only way to add members to a Private League.

Invite Players

Allow this Admin to access the MyLeague Plus mailroom (ML+ only)

This tool only applies to MyLeague Plus Leagues. It allows an Admin to access the mailroom to answer support mail sent to your League.

Mailroom

Allow this Admin to purchase Plus for this League.

This tool allows an Admin to purchase MyLeague Plus for the League. Admins will have the option to purchase Plus with either check or credit card, but only a Head Admin can purchase Plus with RevShare funds.

Info and Ordering

 

You may think you know someone very well and that you can trust them to give the League back, but all too often we see these situations go bad and Leagues not returned to the original Head Admin. Remember that we will not return it to you just because you were the creator of the League, so be very careful before using this tool.

 

That having been said, if you are truly ready to give up the position, it is always better to assign a new Head Admin then to kill the League. Keep in mind the community of users that have grown up around your League and put them first – in the end, you’ll be the hero for having done so.

Admin Peer Help Forum

This is a message forum available to all MyLeague Admins. Use it to seek advice from experienced Admins, to receive help with custom HTML, and for a general exchange of ideas.

Gaming Forum

This forum is for those looking for rooms to share or Leagues interested in merging. This forum is not actively monitored by MyLeague staff.

E-mail Admin Team

This tool allows you to send an E-mail to everyone on the Admin team for your League. Please avoid using this tool excessively, as otherwise your Admins may complain of spam.

 

Help

Get Support

Use this link whenever you require direct support from the MyLeague Support Staff. Make sure that the E-mail address shown on the form is correct so that you receive your reply! Choose the appropriate category from the drop down list, type your problem or question, and click “Send This Mail.” Your mail will be assigned a reference number for tracking, and it is a good idea to record that number for reference purposes until you have received a reply.

 

Please do not E-mail MyLeague Support Staff directly for assistance. We have tools and utilities available to us through the Get Support link that we do not have access to when you E-mail us at our personal E-mail addresses. As a general rule, when you do attempt to circumvent the system and E-mail a MyLeague.com Support Staff member directly they will reply directing you to submit the E-mail via your “Get Support” link. You will always receive help faster using the proper channels!

MyLeague Support Staff

This is a current list of the MyLeague Support Staff. This is provided for your reference, so that if someone claims to be on support staff, you can verify that they actually are.

MyLeague Support Applications

This link is normally not selectable, but it becomes active when we are accepting applications for new MyLeague support volunteers. When we activate this link and start accepting new applications, we will also make an announcement at the top of your Admin page to call attention to the fact.

Terms of Use

The rules and legal requirements for using the MyLeague.com service are found at http://www.myleague.com/my/terms.php.